Patient queue software · Built in South Africa
The waiting room, without the waiting.
ClinicOS lets walk-in patients join your queue from their own phone — no app, no account, just a name and a number — and watch their place in line from wherever they'd rather be. Your front desk gets its day back.
- No apps or accounts
- Works on any phone
- Live in under a week
#3
in line · est. ~15–20 min
2
fields to join the queue — name and phone
7 sec
between live position updates
0
downloads, accounts or passwords
1
QR poster at reception — that's the rollout
Who it's for
Built around your kind of practice
A dental chair, a consulting room and a six-doctor clinic don't queue the same way. Pick your practice — the workflow, the copy and the pitch below are tailored to it.
For Dentists
Keep anxious patients calm and your chair time on schedule — even when a walk-in emergency lands at 2 pm.
- Live waits patients actually trust
- Pain-score intake before they sit down
- Ratings captured at the moment of relief
For GPs
Tame the Monday-morning rush with honest wait times learned from your actual pace — and a waiting room patients don't have to sit in.
- Wait estimates that learn your real pace
- Patients wait from the car, not the corridor
- Triage answers before the consult
For Clinics
See your patient flow for the first time — arrivals, waits, walk-aways — and staff the day on data, not gut feel.
- Median & p90 waits, per day
- Hourly arrival curve for rostering
- Every event on an audit trail
How it works
From pavement to consultation in three steps
No hardware, no integration project, no patient accounts. Put a poster on the wall and the queue moves to their phones.
Scan & join
A patient scans the QR poster at your reception and types a name and phone number. That's the whole signup — ten seconds, any phone, no app store.
Watch the line move
They see “You're #4 in line” and an honest wait range learned from your actual pace today — from the car park, the taxi rank or the café next door.
Arrive prepared
While they wait, a short intake form briefs your team before the consult. Afterwards, a one-tap rating tells you exactly how the visit landed.
What you get
Small app for patients. Big upgrade for you.
Everything below ships today — no modules, no tiers, no per-patient fees.
Honest wait estimates
Ranges learned from today's real consultation pace — never a made-up number that erodes trust the moment the day runs late.
Leave without ghosting
Change of plans? Patients cancel properly, positions correct instantly for everyone behind them, and nobody calls a name into an empty room.
Two-tap return visits
Returning patients find their details prefilled from their own device — never from your database — with a “Not you?” reset.
Your own intake questions
Three to six questions per practice — text, dropdowns, 0–10 scales, yes/no — answered in the queue, delivered before the consult.
Feedback at peak goodwill
A one-tap 1–5 rating with optional comment on the “visit complete” screen — the moment patients are most willing to tell you the truth.
The flow data you've never had
Visits, median and p90 waits, abandonment, arrivals by hour — per clinic, per day. Roster and schedule on evidence.
Locked down by default
Token-scoped sessions that expire, row-level security on every table, rate-limited joins, and no patient accounts to breach. Patients only ever see their own place in line — designed with POPIA in mind.
At the clinic right now?
If your clinic runs ClinicOS, find it here and join the queue from your phone — no app needed.
Put your waiting room on their phones.
A QR poster at reception this week; a calmer front desk by Friday. Patients never pay — clinics subscribe per site.
No install for patients · No integration project for you · Pilot in under a week